Level Playing Field encourages disabled supporters to leave feedback following their match day experience. They always pass the comments (good or bad) onto the club itself with their offer of help and advice if required.
We have recently received the following comments from a York City fan who is a wheelchair user:
“I previously ordered tickets over the phone directly from Wycombe and also requested a wheelchair car park space but was told it was on a first come first served basis.
Prior to match we had a meal at The Blacksmiths Arms, a Harvester pub.
Arriving at the ground we were shown to a disabled car park space, there weren’t many left.
I collected our tickets from the blue pod in the car park. We bought a program from a seller in the car park. The club shop was accessible but we didn’t go in.
On entering the ground a steward checked our bags & tickets and then opened some large doors for us to go through.
There were disabled toilets just inside the entrance but I never saw a refreshment bar.
There were about 5 wheelchair spaces each with 2 seats pitch side, in front of our own fans.
A steward checked to see if we were ok & said to call him if we needed anything, and then said if we wanted to move out of the sun, he would take us to other seats in a different stand.
Everyone from the fans to stewards were very friendly.
It did take us a long time to get out of the car park after the match, and the car park steward did warn us when we parked.”
Level Playing Field – Promoting Good Access For All Fans | Level Playing Field provides expert Access Audits – designed specifically for sports venues- please click this link for more information <http://www.levelplayingfield.org.uk/access-audits>
PS We have also had great feedback about the Fulham game as well